Cymbalism Music is a small musician run company that prides itself on customer service and offering a personal and flexible shopping experience. Our store policies are simple and basic and we are always willing to bend the rules a bit to make the customer happy if necessary.
If you have any questions about our Low Price Guarantee or Return Policy just give us a call or email us. Low Price Guarantee. If you find a lower advertised price then ours anywhere in the US we'll do our very best to meet or beat that price. Because we are a small company and don't have the ability to buy large quantities of product at a steep discount like our large competitors we are sometimes not able to match prices on certain items.
We offer a 14 day return or exchange policy with a 10% restocking fee. Customer will be responsible for all shipping charges for returning or exchanging products. Returns must be in original box and undamaged with no signs of wear. We cannot except any returns or cancellations for special orders or international orders.
All Domestic orders in the lower 48 states over $100.00 are shipped free of charge. Residents of Hawaii and Alaska please email us for a shipping quote.