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Terms and conditions

Payments

All payments are due upon receipt. If a payment is not received or payment method is declined, the buyer forfeits the ownership of any items purchased. If no payment is received, no items will be shipped. 

Shipping Policies 

Shipping will be paid for by the buyer in the amount agreed upon by the seller at the time of purchase. If an item is lost during shipping, the total cost of item, including shipping, will be refunded to the buyer by the seller. Shipping costs may double if shipping internationally. If an item is damaged during shipping, seller will not be held responsible. 

Shipping methods include UPS, Fedex or USPS depending on the item ordered.

Refund/Return Policy 

You may return any item within 14 days of purchase for a refund with a 15% restock fee. The customer will be responsible for any shipping charges to return an item.

Returned items must be shipped in original boxes and packaging. Item must arrive in new and unplayed condition.

Refunds will be issued upon inspection of items and confirmation that they are in new/undamaged condition.

In the instance that returns arrive in non-original boxes/packaging and/or items were poorly packed causing damage during shipping the refund will voided and the item returned to the customer.

You may exchange any item within 14 days of purchase without a restock fee. The customer will be responsible for any shipping charges to AND from our warehouse.

Please feel free to contact us with any questions concerning our return and exchange policies.

Cancellation 

An item may be cancelled up until payment has been processed. Once payment has been processed, the buyer is responsible for payment. 

 



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About us

Thanks for checking out Cymbalism Music a top online music store to the pros.Check out our extensive collection of drum cymbals, drums, guitars and ukuleles from Istanbul Mehmet, Bosphorus, Boulder Creek, KoAloha, Schlagwerk and many more.

Contact Us

Call Us 1-800-332-7460
7 Days a Week

611 Ponte Vedra Lakes Blvd.
Jacksonville, FL 32082

7 days a week
from 8AM to 8:00PM (EST).